Personal Service Settings

If you own or work at a Personal Service Setting (PSS), keeping your clients safe is your top priority. This page explains how to stop the spread of infections, what happens during inspections, and how to check inspection results. Together, we can help you create a space where your clients feel safe and confident.

How to keep your PSS safe

Keeping germs out of your PSS protects everyone who walks through your door. The Guide to Infection Prevention and Control in Personal Service Settings (PDF) is packed with tips to help you:

• Clean tools properly: Learn how to sanitize and disinfect equipment the right way.

• Stop germs from spreading: Simple steps can make a big difference in keeping your space safe.

• Build trust with clients: A clean, welcoming space shows your commitment to their health.

What to expect during Public Health inspections

Inspections are here to help you keep your PSS safe and compliant. Here’s what to expect:

• Why inspections happen: To check that your cleaning, disinfecting, and safety practices are effective.

• What inspectors do: Public Health Inspectors (PHIs) look for anything that could spread germs or harm clients.

• What happens after: You’ll get a report highlighting what’s working and what needs improvement. The report is also posted online for transparency.

SWPH inspects all PSS locations in Oxford County, Elgin County, and the City of St. Thomas.

How to check inspection results

It’s easy to see how your PSS is doing:

1. Look for the Health Inspect sign: This is displayed at inspected locations.

2. Visit the Health Inspect website: Check Health Inspect for the most recent reports.

Thinking of opening a PSS? 

Opening a PSS is an exciting opportunity to serve your community while prioritizing health and safety. Whether you’re offering hair, nail, tattoo, or other aesthetic services, it’s essential to follow guidelines that protect your clients and staff. Learn more about the steps you need to take on our Opening a Personal Service Setting page.